TERMS OF USE, SECURITY AND PERSONAL DATA PROTECTION

GENERAL CONDITIONS

The mamastar.com it is an online shop selling products over the Internet.

The mamastar.com owned by DEMAMAJO LTD , based in Agisilau 1, 2049 Strovolos, Nicosia - Cyprus, 2049

Before visiting our website please read very carefully the terms and conditions applicable to the use of the e-shop mamastar.com .

Data security:

The best internet experience and the security of your personal data is a top priority for us, and for this purpose we apply sophisticated security systems and procedures that guarantee the appropriate security. Our employees who process personal data are bound to observe confidentiality. To protect your personal data, these are transmitted in encrypted form.

Our company and website undertakes not to disclose, sell, assign or exchange your personal data to any external organization. This will be done only in case if there has been prior written notification from you or you are authorizing our store to provide additional information or when required by law or by a judicial decision.

Orders

Your orders can be made all the days and hours of the week. Orders are delivered on all working days from Monday to Friday.All products are accompanied by an invoice receipt.

Price Policy

The prices of the products listed in our online store are final (including F.P.A), determined by our company.

Customer

To define and identify you as a user in our online will need two codes

the Entry Code ( e-mail or username) and Personal Secret Security Code( password) that provide absolutely secure access every time you use them. In addition, you have the opportunity to change your Personal Secret Security Code (password) and your e-mail address (e-mail), as often as you want. You are fully responsible for maintaining and hiding the privacy of your information from third parties, since you are the only ones who have access to it.

Refunds - right of withdrawal-change of products

Our online store gives you the possibility of returning the products. The refund must be made within 15 calendar days from the day of receipt of your order. The return of products will be accepted provided that:

1.The products should be returned within 15 days of delivery, at the customer's expense.

2.The merchandise should be in the condition in which you received it. This means that it must not have been tampered with and must not have been used.

3.The products to be returned must be accompanied by the corresponding purchase document (purchase invoice).

4.Product returns are not refunded but replace the product with another of your choice.

Refunds-defective products

Our online store gives you the possibility of returning the products. The refund must be made within 15 calendar days from the day of receipt of your order. The return of products will be accepted provided that:

1.The products must be returned within 15 days of delivery, the return costs are borne exclusively by the company DEMAMAJO LTD

2.The products to be returned must be accompanied by the corresponding purchase document (purchase invoice).

3.Replacement product can only be made if furnished by the packaging (so it can be returned the product to the supplying company) and only if the defect is not derived from a bad use of a consumer or a violation of the instructions of the product.

In all cases, the replacement or reimbursement will be made only if you contact with our Online Store.

How To Return

The return of goods is carried out through the courier company, which collaborates our online store or at the company's headquarters, since there was and pickup from there.

Complete Return Process

The return declaration of the product can be sent in the following ways:

1.Electronic message (email) to the address estore@mamastars.com

2.By fax to + 357 22423824

3.With telephone at + 357 22423824

Cancel Order

Order cancellation can be made:

1.Before you complete the ordering process during your website tour you can remove and add to the shopping cart.

2.If you have completed your order and wish to cancel, must be done in within 24 hours from the time of the order

3.For cancellation of the order should contact the company's representative at the telephone number +357 22423824 or to the electronic address of the electronic mail (email) of the e-shop estore@mamastars.com

The cancellation of the order cannot be made possible until the execution of the order, since it will have already been invoiced.
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